Resumen
La globalización exige a las empresas diseñar estrategias que le permitan afrontar los cambios del mercado, para poder competir. Los proveedores son parte fundamental de la cadena de abastecimiento, por lo que administrar las relaciones creará ventajas competitivas y el logro de los objetivos estratégicos para todos los participantes de la cadena. Este trabajo busca identificar cuáles son los atributos de la relación proveedor - vendedor y que prácticas empresariales promueven el éxito del desarrollo de proveedores. La obtención y recolección de datos se centró en la búsqueda de literatura académica en el tema, revisando y contrastando diferentes aportes, reconociendo aspectos claves del desarrollo de proveedores. El desarrollo de proveedores está compuesto entonces, por unos elementos que caracterizan la relación entre comprador y vendedor y que determinarán si estas relaciones son exitosas, a su vez; el mejoramiento conjunto dependerá también, de los procesos de promoción de esta estrategia.Citas
Anderson, M.G., & Katz, P.B. (1998). “Strategic sourcing”, International Journal of Logistic Management. 9 (1), 1-13.
Bradach, J. L., & Eccles, R. G. (1989). Price, authority, and trust: From ideal types to plural forms. Annual Review of Sociology, (15), 97-118.
Buchanan, L. (1992). Vertical trade relationships: The role of dependence and symmetry in attaining organizational goals. Journal of Marketing Research, (29), 65-75
Burt, D., Norquist, D., & Anklesaria, J. (1990). Zero Base Pricing: Achieving World Class Competitiviness Through Reduced All-In-Cost. Probus Publishng.
Cannon, J., & Perreault, W. (1999). Buyer-Seller Relationships in Business Markets. Journal of Marketing Research, American Marketing Association. 36 (4), 439-460.
Carr, A.S., & Pearson, J.N. (2002). The impact of purchasing and supplier involvement on strategic purchasing and its impact on firm’s performance. International Journal of Operations & Production Management. 22(9/10), 1032-1053.
Carr, A.S., & Kaynak, H. (2007). “Communication methods, information sharing, supplier development and performance- An empirical study of their relationships”, International Journal of Operations & Production Management. 27 (4), 346–370.
Chan, F T S., & Chan, H K (2004). “Development of the supplier selection model—a case study in the advanced technology industry”. The University of Kong Hong. 218 Part B: J. Engineering Manufacture.
Chin‐Chun, H., Vijay, K., G., Keong, L., & Keah‐Choon, T. (2006). "Supplier selection construct: instrument development and validation", International Journal of Logistics Management, 17 (2), 213 – 239.
Chung, S., & Kim, G. (2003). Performance effects of partnership between manufacturers and suppliers for new product development: the supplier’s standpoint. Department of Business Administration, Kwandong University, 522 Naegog-dong, Gangneung, Gangweon-do 210-171.
Cook, K., & Emerson, R. (1978). Power, Equity and Commitment in Exchange Networks. American Sociological Review. 43, (5), 721-739.
Cummings, T. (1984). Transorganizational Development. Research in Organizational Behavior. 6, 367–422.
Daft, R.L., & Lengel, R.H. (1986). Organizational information requirements, media richness and structural design. Management Science 32(5), 554-571.
Daft, R., & Huber, G. (1987). How organizations learn: A communication framework. Research in sociology of organizations (5), 1-36.
Das, T.K., & Teng, B. (2003). Partner analysis and alliance performance, Scandinavian journal of management, (19), 279-308.
Dickson, GW. (1996). An analysis of vendor selection systems and decisions. J Purchasing 2(1), 15-17.
Dowlatshahi, S., (1999). A modeling approach to logistics in concurrent engineering. European Journal of Operational Research 115 (1), 59–76.
Droge, C., & Germain, R. (2000). The Relationship of Electronic Data Interchange with Inventory and Financial Performance. Journal of Business Logistics, 21 (2), 209-30.
Dyer, J.H. (1996), “Specialized supplier networks as a source of competitive advantage: evidence from the auto industry”, Strategic Management Journal, 17 (4), 271-92.
Ellram, LM., & Krause, DR. (1997). “Critical elements of supplier development”. European Journal of Purchasing and Supply Management, 3 (1), 21–31.
Emerson, R. (1962) Power-Dependence Relations. American Sociological Review, 27 (1), 31-41.
Friedman, R. (1991). Trust, Understanding, and Control: Factors Affecting Support for Mutual Gains Bargaining in Labor Negotiations. Paper presented at the annual meeting of the Academy of Management, Miami, FL.
Gómez, J. M., Herrera, T. J., & Schmalbach, J. C. (2012). Sistema de gestión integral de proveedores de la corporación de ciencia y tecnología para el desarrollo de la industria naval, marítima y fluvial en Colombia. Paper presented at the Global Conference on Business & Finance Proceedings, 7(1), 1309-1314.
Gundlach, G. T., & Cadotte. E. R. (1994). Exchange interdependence and interfirm interaction: Research in a simulated channel setting. Journal of Marketing Research (31), 516–532.
Han, S. L., Wilson, D.T., & Dent, S. P. (1993). “Buyer-Supplier Relationships Today.” Industrial Marketing Management, 22 (4), 331-338.
Handfield, R. B. (1993). The role of materials management in developing time-based competition, International Journal of Purchasing & Materials Management, 29 (1), 2-10.
Heide, J., & John, G. (1990). Alliances in industrial purchasing: the determinants of joint action in buyer-supplier relationships. Journal of marketing Research. American Marketing Association. 24-36
Heide, J. (1994). Interorganizational governance in marketing channels. The Journal of Marketing. American Marketing Association. 71-85
Hill, C., (1990). Cooperation, opportunism, and the invisible hand: Implications for transaction cost theory. Academy of Management Review, 15.
House, R., & Stank, T (2001). Insights from a logistics partnership, Supply Chain Management: An International Journal, 6 (1), 16 – 20.
Hoyt, J., & Hug, F (2000). From arms- length to collaborative relationship in supply chain. An evolutionary process. International journal of physical distribution and logistics management. 30 (9), 750 – 764.
Humphreys P, Li WL, & Chan LY. (2004). “The impact of supplier development on buyer–supplier performance”. Omega 32(2), 131–143. Referencia DOI:10.1016/j.omega.2003.09.016
Hunt S., & Morgan, R., (1994). The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing 58, 20-38.
Inkpen, A.C. (1996). Creating knowledge through collaboration, California Management Review, 39 (1), 123-140.
Johnston, D., McCutcheon, D., Stuart, F., & Kerwood H. (2004). Effects of supplier trust on performance of cooperative supplier relationships. Journal of operations management, 22 (1), 23-38.
Judge, W. Q., & Dooley, R. S. (2006). Strategic Alliance Outcomes: A Transaction Cost Economics Perspective. British Journal of Management, 17, 23-37.
Kannan, V. R., & Tan, K. C. (2006), Buyer-supplier relationships: The impact of supplier selection and buyer-supplier engagement on relationship and firm performance. International Journal of Physical Distribution & Logistics Management pp 75.
Kanter, R. M. (1994). Collaborative advantage: Successful partnerships manage the relationship, not just the deal. Harvard Business Review, 96-108.
Kapp, J., & Barnett, G. (1983) Predicting organizational effectiveness from communication activities: a multiple indicator model. Human Communication Research. 9 (3), 239–254.
Krause, D.R. (1995). “Interorganizational cooperation in supplier development: influencing factors”, PhD thesis, Arizona State University, Tempe, AZ.
Krause D. R., Handfield R. B., & Scannell T. V. (1998). “An empirical investigation of supplier development: reactive and strategic processes”. Journal of Operation Management, 17 (1), 39–58.
Krause, D.R., Scannell, T.V., & Calantone, R.J. (2000). “A structural analysis of the effectiveness of buying firms’strategies to improve supplier performance”, Decision Sciences, 31(1), 33-55.
Kumar, N., Scheer, L., & Steenkamp. J. (1995). “The Effects of Supplier Fairness on Vulnerable Resellers,” Journal of Marketing Research, (32), 54-65.
Lawler, E. (1992). Power processes in bargaining. The sociological quarterly. (33), 17-34.
Lawson, B., Cousins, P., Handfield, R., & Petersen, K. (2009). “Strategic purchasing, supply management practices and buyer performance improvement: an empirical study of UK manufacturing organizations”. International Journal of Production Research, (47) 10, 2649–2667.
McAllister, D. (1995). Affect and cognition based trust as foundations for interpersonal cooperation in organizations. Academy of management review, 38(1), 24-59.
Meier, R.L., & Humphreys, M.A. (1998). “The role of purchasing in the agile enterprise”, International Journal of Purchasing & Materials Management, (34), 39-45.
Mentzer, J., Min, S., & Zacharia ZG. (2000). The nature of interfirm partnering in supply chain management Journal of Retailing, 76 (4), 549-568.
Mohr, J., & Nevin, J. (1990). Communication Strategies in Marketing Channels: A Theoretical PerspectiveAuthor(s): The Journal of Marketing, 54 (4), 36-51.
Mohr, J., & Spekman R. (1994). Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal. 15 (2), 135–152.
Monczka, R., Trent, R., & Callahan, T. (1995). “Supply base strategies to maximize supplier performance”, The International Journal of Physical Distribution & Logistics Management, 23 (4), 42-54.
Monczka, R.M., Petersen, K.J., Handfield, R.B., & Ragatz, G.L. (1998). “Success factors in strategic supplier alliances: the buying company perspective”. Decision Sciences, 29 (3), 553–577.
Narasimhan, R. (1993). “An analytical approach to supplier selection”. J. Purchasing Mater. Managmt, 19 (4), 27–32.
Narasimhan, R., & Das, A. (2001). The impact of purchasing integration and practices on manufacturing performance. Journal of Operations Management, 19 (5), 593-609.
Ordoobadi, S., & Wang, S. (2011). "A multiple perspectives approach to supplier selection", Industrial Management & Data Systems, 111 (4), 629 – 648.
Parkhe, A. (1993). ‘Strategic alliance structuring: A game theoretic and transaction cost examination of interfirm cooperation’, Academy of Management Journal, (36), 794–829.
Paulraj, A., & Chen, I. (2007). Environmental uncertainly and strategic supply management: A resource dependence perspective and performance implications. Journal of Supply Chain Management 43 (3), 29-42.
Perrien, J., & Ricard, L. (1995). The Meaning of a Marketing Relationship, Industrial Marketing Management, (24), 37–43.
Pfeffer, J., & Salancik G. (1978). The External Control of Organizations: A Resource Dependence Perspective. New York: NY. Haper and Row Publishers.
Pilling, B.K., & Zhang, L. (1992). “Cooperative Exchange: Rewards and Risks.” International Journal of Purchasing and Materials Management, Spring 1992, pp 2-9.
Pressey, A. D., Tzokas, N., & Winklhofer, H. (2007). Strategic purchasing and the evaluation of problem key supply relationships: what do key suppliers need to know?’ Journal of Business and Industrial Marketing, 22 (5), 282-294.
Siew-Phaik, L., Downe, A., & Sambasivan, M. (2013). "Strategic alliances with suppliers and customers in a manufacturing supply chain: From a manufacturer's perspective", Asia-Pacific Journal of Business Administration, 5 (3), 192 – 214.
Smith, C., Topping, D., & Benjamin, C. (1995). Joint ventures. In JR. Turner ed. The commercial project manager. Mc Graw Hill book company, maidenhead.
Spekman, R., Kamauff, Jr. J., & Myhr, M. (1998). "An empirical investigation into supply chain management: A perspective on partnerships", International Journal of Physical Distribution & Logistics Management, 28 (8), 630 – 650.
Stern, L., & Reve, T. (1980). Distribution channels as political economies: A framework for comparative analysis. Journal of Marketing (44), 52–64.
Swift, C. O. (1995). Preferences for single sourcing and supplier selection criteria. Journal of Business Research, 32 (2), 105-111.
Takeishi, A. (2001). Bridging inter-and intra-firm boundaries: management of supplier involvement in automobile product development. Strategic Management Journal, 22(5), 403-433.
Verma, R., & Pullman, M. E. (1998). An analysis of the supplier selection process [Electronic version]. Retrieved [insert date], from Cornell University, School of Hotel Administration site: http://scholarship.sha.cornell.edu/articles/542
Walter, A. (2003). Relationship‐specific factors influencing supplier involvement in customer new product development. Journal of Business Research, Vol., No. 56.
Williamson, O.E. (1985). The economic institutions of capitalism; Firms markets, relational contracting, New York: The Free Press.
Wilson, E.J. (1994). The relative importance of supplier selection criteria: a review and update, International Journal of Purchasing and Materials Management, 30 (3), 35-41.
Womack, J., Jones, D., & Ross, D. (1990). Lean solutions: how companies and customers can create value and wealth together. New York: free press.
Yoshino, M., & U. S. Rangan (1995). Strategic Alliances: An Entrepreneurial Approach to Globalization, Boston, MA: Harvard Business School Press.
Esta revista proporciona un acceso abierto a su contenido, basado en el principio de ofrecer al público un acceso libre a las investigaciones ayuda a un mayor intercambio global del conocimiento. De igual forma su versión impresa es de libre acceso y no tiene costos asociados por publicación.