Logisticals indicators in the supply chain as support to Scor model.

Abstract

This paper has as its main objective of reviewing, analyzing and propose the use of indicators in different logistics processes  in the supply chain, which range from the supply, warehouse, production, customer service, among others. As a result of developing the document, supported by a previous research work called « Estrategias logísticas para el abastecimiento de las pymes del sector confección del municipio de Itagüí». We obtain indicators to measure the performance of the different logistics process in the supply chain, which becomes the basis to control the use of resources, monitoring compliance targets and identifying opportunities for improvement. The methodology used to determine the indicator was through analysis of professional literature and creation of proprietary indicators from standard reference models of some companies. Additionally, indicators are used to support measurement model SCOR supply chain, which becomes an added value to the academic and business.