Diagnostic evaluation of relevance for the implementing an integral information system in the small enterprise Casa Glamel

Abstract

In this article the results of a study conducted at Casa Glamel —small business— are condensed. The goal was to assess the relevance of implementing an information system ERP that could help to improve productivity, quality and costs reduction. To carry out the research, a diagnostic process was carried out that encompassed all areas and processes in the company: technological, personnel-wise, budgetary, functional and software related. An outstanding conclusion of such diagnosis is that the company needs to reassess its objectives, its mission and its vision; it would also needs to, train staff on the subject of informatics and to acquire new technologies in order to obtain the expected benefits from implementing an information system ERP.